Book your Furniture Assembly Service

If you are moving locally in any major Canadian cities to or from an apartment, condo or basement, 49van.com is an affordable, reliable, efficient and best option. Whether you are moving a few boxes or many furniture items, Our friendly, professional and experienced service providers are standing by and readu to help you move in or out of your home. We specialize in micro and small moves services but will also cater to larger home usually up to 3 bedrooms. You can rely on us with upfront pricing and no hidden fees. Our 49van moving and delivery marketplace partners with vetted and skilled professional movers that are familiar and with moving small homes, apartment or condos. We are striving to make relocation easy and affordable and we are constantly working on a consistent and efficient performance. We do not cut corners and expect all of our independent service providers to provide high quality moving and delivery services. We started as a small 1 man and van operation in Toronto in 2016 and are proud to offer high standard small moving services now in all major cities across Canada

Booking on 49van.com is easy, simply answer a few questions about your full service moving or delivery needs. Choose your preferred time & date, Keep in mind that there are surcharges for bookings completed in the afternoon (after 1pm), evenings and weekends. All surcharges will be clearly displayed on the schedule page. There may also be surcharges for last minute bookings scheduled within 12 hours of booking time. You will receive a confirmation email and receipt right away with all of your booking details. Our booking system will allow you to book up from 2 hours before your service appointment to 3 months in advance.

49VAN.COM DELIVERY SERVICES

We offer various delivery services across major Canadian Cities and Provinces. We can deliver your big and small items up to a distance of 650 kms. You can easily book online in minutes or you can contact our customer service department by calling 647-499-5610.

We can pick-up your big and small items from:

• Retail stores such as IKEA, Structube, Ashley, West Elm, Costco, Walmart, Marshalls etc...
• Wholesale clubs such as Costco, Sam's Club, Canadian Tire, Walmart, Home Depot, Lowes and more;
• Online classifieds like Facebook marketplace, Kijiji, Craigslist, Nextdoor etc...
• Private homes, condos, apartments and basements. We can pick up and deliver your private buys.
• Warehouses, offices, commercial and industrial businesses and buildings.

How is delivery price calculated?

• Our delivery pricing system is based on an algorithm that takes into consideration multiple factors and allows us to offer our customers an upfront and FLAT RATE price. No worries about hidden fees or unexpected additional costs
• Pricing Algorithm is based on the size of the vehicle you choose for your delivery, The distance between the pick up location and final drop off location, The complete list of your items, the weight of heavy items, and if items are picked up or dropped off up or down one or multiple flight of stairs.
• We offer white-glove delivery services which includes assembly, installation and removal of cardboard and package materials at an additional cost that is clearly disclosed before you finalize your booking.
• Once your booking is confirmed and payment is processed, you will receive a confirmation email (usually within minutes) that includes a receipt and confirmation of booking time and date.

BSo what happens on delivery or moving day?

• On the day your service is scheduled a few hours prior to your appointment, you will receive a text mesage with details on the name of your service provider(s) and estimated time of arrival.
• It is your responsibility to ensure that the moving or delivery can be made in adequate conditions, which includes but is not limited to: verifying the accessibility of the premises, clearing the area where the furniture will be placed or removed from, and validating the availability of the elevator, ramp or loading dock.
• To ensure an efficient service, you should have all of items prepared and ready to be picked up.  make sure to measure the height and width of hallways and relevant access points in your home, including any stairways and elevators, if applicable.
• Make sure to measure the height and width of hallways and relevant access points in your home, including any stairways and elevators, if applicable. Be certain that your furniture or other items can easily fit in or through all of these areas. Double check the dimensions of your furniture either on the manufacturer website or its previous owner. If your furniture or other item(s) does not fit and thus we are unable to complete the delivery as planned, you will have the option to deliver items on the curb or deliver to another location at the cost of anther moving or delivery job.
• You must notify us of any issue(s) that could interfere with the successful delivery of the order. It is also your responsibility to check the condition of the package, furniture or other item at the time of delivery.
• A person aged 18 years and over must be present at the time of the moving or delivery so that you may verify the accuracy and the state of your items. It is highly recommended to inform the delivery person of any issues.
• If you noticed any damages to any of your items, or if there was an incident during delivery, you should report the problem to the delivery person immediately, who will note the nature of the problem on our system along with uploading pictures. Please refer to our service agreement for more information.
  
• to further protect your furniture or other items, our friendly and experienced moving and delivery service providers show up fully equipped with blankets, dollies, shrink wrap and basic hand tools (in case a furniture assembly or disassembly ir required).
  

Changing your booking date and time

All requests to change your moving or delivery booking date and time can be made directly from the confirmation email you received when you booked your appointment. There is a rescheduling option that is completely free as long as the change is made at least 24 hours prior to the scheduled moving or delivery time. If you do not make changes before that time frame, you will have to contact our customer service department (647-499-5610) and rescheduling fees may apply. Please review our cancellations and reschedule policy for more details.

Shipment by independent carrier

49van.com is one of the largest network of independent moving and and delivery service providers in Canada. We do not accepts no responsibility with respect to deliveries subcontracted to an independent service provider. Any delay for your moving or delivery job will not be the legal responsibility of 49van.com. In such cases, no compensation will be granted. In addition, 49van.com cannot be held liable in the event of a problem or dispute with an independent service provider (delay, strike, loss, damage, etc.). In such a case, the dispute must be resolved directly with the service provider concerned.

Service provider Availability

49van.com is dependent on the availability of our service providers. Available times displayed during booking process is based on our current service providers schedule and thus if your job is not yet confirmed, available times displayed may change. Once your job is booked, service provider commits and guarantees to arrive at scheduled time.

Cancellation & Reschedule Policy

We value mutually trustful and ethical relationship. Once your job is scheduled, it is assigned to a service provider and booking is confirmed on their calendar. The cancellation/reschedule policy is in place to compensate service providers for losses resulting from such cancellations and reschedules. We know and understand that no matter how careful you plan your delivery or small move, things can happen. So, we made our cancellation policy fair, flexible and super easy to process. Once your booking is complete, you receive a confirmation email that will include links to cancel or reschedule your service.

Cancellation – If you cancel your booking up to 24 hours before your service is scheduled, you will be entitled to a refund of 100% of your service price amount. If you cancel your bookings within 24 hours of your scheduled service, you will be entitled to a refund of 25% of your service price amount. Refunds are processed immediately and are automatically sent back to the credit or debit card used at booking.

Rescheduling – If you reschedule your booking up to 24 hours before your service is scheduled, your reschedule fee will be 0$. If you reschedule your bookings within 24 hours of your scheduled service, your reschedule fee will be $35 of your service price amount. Fee payment will be collected automatically from the credit or debit card used at booking.

“No Show” Policy – Once you book your service. A professional service provider is scheduled and blocks a certain amount of time on their calendar as a commitment. It is expected that we can also rely on you to be ready for your service at the booked service time. In the event that you are not ready and available, or if we do not have access to the items we have to transport when service provider arrives, Your service job will be considered a "no show" and no refund will be applied. this policy applies to both pick and drop off locations.